Goal: Introduction of a new quality management model.

Goal: to build a sales team in a newly founded branch in Poland.

Goal:To build an efficient team out of the administration department’s employees and also to create a team’s working scheme.

Goal:To develop and strengthen customer service representatives’ (CSRs) competencies for handling phone calls with dissatisfied customers.

Goal: To equip teachers with  tools and techniques that would help them to deal with insubordinate pupils and demanding parents.